What We Collect and Why We Keep It
When you open an account with us, we collect the name, email address, phone number and date of birth you provide at registration. If you deposit or withdraw using bKash, Nagad or Rocket, we record the transaction reference and wallet number involved — not your full
-
1
wallet PIN or password. We use this data to verify your identity, process your transactions and respond to account queries. We do not sell your personal data to third parties or share it outside the purposes stated here. Device and browser data — such as your
-
2
IP address and session token — is logged automatically each time you access the platform, whether from a mobile browser or a saved session on Android or iOS. This data helps us detect unusual login activity and keep your account secure. We retain account data for
-
3
as long as your account remains active and for a period after closure as required by our internal compliance process. Your use of this platform is subject to local law and the eligible regions we serve. If you are unsure whether access is permitted where you
-
4
are, check your local regulations before continuing.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.